Frequently Asked Questions
A simple explanation of how Giftopus works, who pays for the gifts, and what credits are for.
What is Giftopus?
Giftopus helps you build a gift set without guessing. The sender adds gift ideas, sets one budget, and shares a link. The recipient chooses what actually fits them.
Is Giftopus a store?
No. Giftopus does not sell goods and does not charge for the gifts themselves. It is a service that helps people agree on the right gift before anyone buys it.
Who pays for the gifts?
The sender pays for the actual gifts. The recipient is not buying anything in Giftopus. They are only choosing items inside the budget the sender already set.
What does the recipient do?
The recipient opens the link, looks through the suggested options, and picks gifts that fit inside the total budget. It is not a checkout. It is a choice inside the gift set.
What happens after the recipient makes a choice?
The sender sees the final selection and buys those gifts manually in any store or service they want. Giftopus does not place the order or deliver it for them.
Does Giftopus deliver gifts?
No. Delivery depends on where the sender decides to buy the gifts. Giftopus does not hold inventory, pack boxes, or ship orders.
How do gift links work?
The sender activates a set and gets a personal link. The recipient opens that link on their phone or computer. If Giftopus is already installed, the set opens right away. If not, the service shows how to open the same set through Giftopus and the code from the link.
Do both people need the app?
The sender needs Giftopus to build and send the set. The recipient mainly needs the link. If the app is already installed, the set opens right away. If not, the link still guides them to the same set.
When is Giftopus useful?
Birthdays, holidays, weddings, graduations, friends, family, coworkers. It works well anytime you want the gift to feel right without forcing the other person to pretend they liked the wrong thing.
What are credits?
Credits are an internal unit for some paid Giftopus features. They are separate from the price of real gifts and separate from the budget inside a gift set.
How does AI gift generation work?
You enter details like age, interests, occasion, and budget, and AI suggests gift ideas to help you start the set. It is a helper, not an automatic purchase tool. You still decide what stays in the set.
How long does it take for credits to appear after payment?
Credits are usually added automatically within 15 minutes after a successful payment.
Where should I write if credits were not added?
Email giftopus.app@protonmail.com and include your Giftopus account email plus the time of payment.